Tasktoday Technical Account Manager |
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Work Place: Newark, CA | Job Sector: Technology | Type: Full-time | Number: 1 |
Tasktoday Technical Account Manager is responsible for mastering products/applications and owning the technical relationship with our customers and the internal teams. This role is not only the technical support contact but also responsible for maintaining a high level of Customer Service. The position is responsible for developing solutions to resolve complex technical problems and counsel with customers. The goal of this position is to develop and manage a long-term partnership with customers to ensure they remain successful and realize the full value of their investment. The position drives customer satisfaction by proactively managing, troubleshooting and delivering technical solutions. ESSENTIAL FUNCTIONS:
Analysis & Consultation
Configuration / Integration
Validation
We are an Equal Opportunity Employer: As a performance-driven culture, we know that engaging a talented workforce rich in diversity facilitates better solutions and broader impact. By being open to understanding, valuing, and respecting both tangible and intangible differences among employees, we know that we achieve our highest potential collectively and individually. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled |
We are always looking for talented, bilingual (Mandarin and English) business professionals who are smart, energetic and passionate to join our team of professionals dedicated to enabling Chinese companies to enter the U.S. market and succeed.
We offer full- and part-time employment and internship opportunities in sales, customer service, bookkeeping, event management and office administration.
Please forward your resume and a cover letter to careers@ideacampus.com.
We'll contact you if we think there is a good fit. No phone calls please.